Privacy Policy

1. Introduction

MetaNetworkly ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (metanetworkly.com) and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.

2. Information We Collect

Personal Data

We collect personal information that you voluntarily provide, such as:

• Name and email address
• Phone number
• Company information
• Messages and correspondence
• Payment information (when applicable)

Usage Data

We automatically collect information about your interactions with our website:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring and exit pages
• Device information
• Cookies and similar technologies

Cookies and Tracking

We use cookies to enhance your experience on our website. These may include essential cookies (required for functionality), analytics cookies (to understand usage), and marketing cookies (to personalize content).

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our services
• To process your requests and inquiries
• To send administrative information and updates
• To respond to your comments and questions
• To analyze usage patterns and improve our website
• To comply with legal obligations
• To market our services (with your consent)
• To prevent fraud and enhance security

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with:

• Service Providers: Third-party vendors who assist in operating our website (hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In case of merger, acquisition, or bankruptcy
• With Your Consent: When you explicitly authorize sharing with specific parties

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Generally:

• Contact information: 3 years or until you request deletion
• Account information: Duration of our business relationship plus 2 years
• Analytics data: Up to 26 months
• Legal records: As required by applicable laws

6. Your Data Rights

Under GDPR and Thai Privacy Laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request erasure of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Objection: Object to specific processing activities
• Withdrawal of Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@metanetworkly.com

7. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not have equivalent data protection laws. By using our services, you consent to such transfers.

8. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will promptly delete it and notify parents/guardians.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last Updated" date at the top of this page.

12. Contact Us

For privacy-related inquiries, please contact:

• Email: privacy@metanetworkly.com
• Phone: +66 2 1234 5678
• Address: 123 Sukhumvit Road, Bangkok 10110, Thailand